Privacy Policies
Welcome to TheIBNB (“we”, “our”, “us”). We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our website www.theibnb.com (the “Site”) and related services (the “Services”).
This policy is written to comply with:
Mauritius Data Protection Act 2017 (DPA)
EU General Data Protection Regulation (GDPR)
California Consumer Privacy Act (CCPA/CPRA)
Other applicable global privacy laws
By using our Site, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We may collect the following categories of personal data:
a. Information You Provide Directly
Account details (name, email, phone, password)
Booking details (dates, property preferences, payment info)
Verification data (government ID, proof of address)
Host listing data (property photos, descriptions, rules, prices)
Communications (messages, reviews, feedback, disputes)
b. Information Collected Automatically
IP address, browser, device type, OS
Geolocation (if enabled)
Site usage analytics (clicks, pages viewed, time on site)
Cookies & tracking technologies
c. Information from Third Parties
Payment processors (for transactions)
Identity verification providers
Advertising & analytics partners
2. How We Use Your Information
We process personal data for the following purposes:
To provide and manage bookings
To verify identities and ensure platform security
To process payments and prevent fraud
To personalize your experience and suggest properties
To send notifications, confirmations, and support responses
To comply with legal, regulatory, and tax obligations
To improve our platform via analytics and feedback
3. Legal Bases for Processing
Under the Mauritius DPA and GDPR, we rely on the following bases:
Consent (e.g., marketing communications)
Contract performance (to provide booking services)
Legal obligation (tax compliance, regulatory requirements)
Legitimate interest (fraud prevention, business analytics)
4. Sharing & Disclosure
We may share data with:
Hosts & guests (for booking details)
Service providers (IT, hosting, payment processors)
Legal authorities (when required by law)
Business transfers (merger, acquisition, restructuring)
Aggregated/anonymous data (statistics without personal identifiers)
5. International Data Transfers
Because TheIBNB operates globally, your data may be transferred outside Mauritius, including to the EU, US, or other regions.
Transfers follow standard contractual clauses (SCCs) or equivalent safeguards.
Data is encrypted and handled with strict confidentiality.
6. Cookies & Tracking
We use cookies and similar technologies to:
Enable essential functionality (logins, bookings)
Remember preferences (language, currency)
Improve performance & analytics
Deliver personalized ads
You can manage cookies in your browser settings.
7. Data Security
We implement industry-standard security measures:
SSL/TLS encryption for data in transit
Encrypted storage for sensitive data
Restricted employee access
Regular vulnerability testing & audits
8. Data Retention
Guest and host data: kept for as long as your account is active
Booking records: retained for at least 7 years (Mauritius tax compliance)
Marketing data: retained until you withdraw consent
Once data is no longer needed, it is securely deleted or anonymized
9. Your Rights
Depending on your jurisdiction (Mauritius DPA, GDPR, CCPA), you have rights to:
Access your data
Correct inaccurate information
Request deletion (“right to be forgotten”)
Restrict or object to processing
Port your data (transfer in readable format)
Opt-out of marketing communications
File a complaint with the Mauritius Data Protection Commissioner or your local authority
10. Children’s Privacy
TheIBNB is not intended for children under 18. If we become aware of data collected from a child, we will delete it immediately.
11. CCPA (California) Notice
California residents have the right to:
Know what personal data we collect, sell, or disclose
Request deletion of personal information
Opt out of “sale” of data (we do not sell personal data)
Non-discrimination for exercising privacy rights
Requests can be made via our contact email below.
12. Updates to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Last Updated” date.